FAQs

We currently deliver orders across India.

Yes. We provide free shipping across India with no minimum order requirement.

Orders are normally dispatched within 2 business days. The total expected delivery time is 6–8 business days from the date the order is placed.

Once your order has been shipped, tracking details will be sent to your registered email address and/or phone number so you can track your shipment.

We currently accept prepaid online payments through UPI, debit/credit cards, net banking and supported wallets.

No. Cash on Delivery is currently not available for HealthHike website orders. All website orders are prepaid.

Our general return window is 7 days from the date of delivery, subject to the product meeting our return eligibility conditions. Damaged, missing, defective or incorrectly delivered products must be reported within 2 days of delivery.

Eligible replacement or exchange requests may be accepted according to our Refund, Returns & Replacements Policy. Replacements are subject to product availability. Please contact us at contact@healthhike.in with your order number and relevant details.

Sizing varies by product. Please check the size information provided on the relevant product page before placing your order. If you are unsure, contact us at contact@healthhike.in before ordering.

Package quantity varies by product. Please check the relevant product page for the exact quantity and contents included with your purchase.

Please contact us within 2 days of delivery at contact@healthhike.in with your order number and clear photographs of the product, packaging and shipping label where applicable.

You can email us at contact@healthhike.in. Please include your order number when contacting us about an existing order.